Urban Development Department Uttar Pradesh Tender by E-municipalities - Eservices To Citizens And Employees Of Urban Local Bodies Of Uttar Pradesh (GEM/2025/B/6152404)
Manpower Outsourcing Services - Fixed Remuneration - Admin; Computer Operator; Graduate,Manpower Ou

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Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6152404
Issuing Authority: Urban Development Department, Uttar Pradesh
The Manpower Outsourcing Services tender aims to engage a qualified service provider for the outsourcing of manpower across various operational domains. This tender encompasses roles including administration, computer operation, and various levels of support across skilled, semi-skilled, and unskilled positions. The total quantity of positions open for outsourcing reaches 49.
Scope of Work and Objectives
The primary objective is to provide proficient personnel for fixed remuneration along with ensuring compliance with welfare regulations, labor laws, and quality standards in service delivery. This includes but is not limited to:
- Administrative roles
- Computer operators
- Positions requiring secondary or higher academic qualifications
- Various skilled and unskilled labor roles
The contractor will be responsible for sourcing, vetting, and supplying qualified personnel to meet the specific needs of the Urban Development Department.
Eligibility Criteria
Eligible bidders must be registered entities with relevant experience in providing manpower outsourcing solutions. They should demonstrate capability in managing multiple contracts while adhering to compliance regulations established in the industry.
Technical Requirements
Bidders must provide documented evidence of:
- Previous experience with similar contracts
- Availability of qualified human resources
- Strict adherence to quality and compliance standards within their service metrics
Financial Requirements
Bidders are required to demonstrate financial stability through:
- Submission of audited financial statements for the last three years
- Evidence of financial capability to manage contracts of this magnitude
Document Submission Details
All proposals must be submitted in sealed envelopes addressing the Urban Development Department, Uttar Pradesh. Submit required documents including bid forms, technical and financial proposals, and any supportive background information in prescribed formats outlined in the tender documents.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and recognizes startups looking to engage in governmental contracts. Specific provisions favor entities that align with the national initiatives aimed at promoting local businesses.
Evaluation Process
The evaluation will be conducted based on predefined criteria which include but are not limited to:
- Cost-effectiveness
- Compliance with technical specifications
- Demonstrated experience and capability in meeting similar requirements
Bids will be assessed on both technical and financial propositions to ensure a balanced decision-making process.
Delivery Locations
The services provided under this tender will be required at various locations specified by the Urban Development Department within Uttar Pradesh, ensuring the efficient delivery and deployment of personnel across the designated sites.
Contact Information
All inquiries related to this tender should be directed to the Urban Development Department, Uttar Pradesh. Specific contact details may be referenced in the official tender documents provided.
In conclusion, this Manpower Outsourcing Services tender is a significant opportunity for qualified service providers looking to partner with a governmental body in delivering essential manpower outsourcing solutions. Bidders are encouraged to thoroughly review the tender documents to ensure compliance and maximize their proposal's competitiveness.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing manpower outsourcing services. Bidders must demonstrate previous experience in managing similar contracts while ensuring compliance with local laws and quality standards. Entities must also possess the financial capacity to sustain contracts, which may include submitting audited financial statements.
The technical specifications include providing documented proof of the ability to supply qualified personnel in various roles such as administrative and operational positions. Compliance with established quality standards and labor regulations is crucial. Bidders must also show previous success in similar contracts to reassure the Urban Development Department of their capabilities.
Payment terms will typically be delineated in the final contract, which may include milestone-based payments or regular payment cycles based on service delivery. A performance security deposit will be required from the successful bidder to ensure compliance with the contract stipulations, often equating to a percentage of the total contract value.
Documents must be submitted in sealed envelopes to the Urban Development Department, Uttar Pradesh, adhering to the details outlined in the tender documents. Accepted formats typically include paper-based proposals housing the technical and financial sections alongside any required certificates or evidential documents.
The tender includes specific provisions for MSEs, encouraging increased participation by offering incentives. These may involve a reduced tender fee, relaxed eligibility criteria, and a focus on procurement processes aligning with local economic development strategies that seek to uplift small-scale businesses within Uttar Pradesh.
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