Urban Transport Tender by Uttar Pradesh Metro Rail Corporation Limited (GEM/2025/B/6106250)
Customized AMC/CMC for Pre-owned Products - Comprehensive Annual Maintenance Contract (CAMC) of VRV
Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract (CAMC) for Pre-owned VRV Air-Conditioning System
Tender Reference Number: GEM/2025/B/6106250
Issuing Authority: Ministry of Housing & Urban Affairs (MoHUA)
Department: Urban Transport
Scope of Work and Objectives
The primary objective of this tender is to establish a Comprehensive Annual Maintenance Contract (CAMC) for the comprehensive upkeep and maintenance of the pre-owned Variable Refrigerant Volume (VRV) air-conditioning systems manufactured by Daikin. The services will be provided for a duration of two years at the UPMRCL Administrative building located in Gomti Nagar, Lucknow. The contractor will be responsible for ensuring that the cooling systems function efficiently, thereby enhancing energy efficiency and extending the lifecycle of the equipment.
Eligibility Criteria
Interested bidders must meet the following eligibility criteria to qualify for this tender:
- The bidder must be a registered firm authorized to handle air conditioning maintenance.
- Experience in executing similar contracts for VRV units is highly preferable.
- The bidder should provide proof of relevant registrations, including GST and any local operational licenses.
Technical Requirements
Bidders must adhere to the following technical requirements:
- Demonstrated experience with Daikin VRV systems or equivalent commercial systems.
- Availability of qualified technicians with experience in the maintenance of complex air-conditioning systems.
- Provision of tools, equipment, and resources necessary for effective maintenance service.
Financial Requirements
Bidders are required to submit financial statements along with their proposals. The financial requirements may include:
- Recent balance sheets and profit & loss accounts.
- Proof of financial stability to undertake the submitted commitments.
- Details regarding the pricing structure for the maintenance services.
Document Submission Details
All interested bidders must submit their proposals in accordance with the specified guidelines. The submission must include:
- Completed bid forms as detailed in the tender document.
- Technical and financial proposals in separate sealed envelopes.
- Any supporting documents validating the bidder's eligibility criteria.
Special Provisions
This tender includes specific benefits aimed at Micro, Small, and Medium Enterprises (MSEs). Provisions under this category include:
- Relaxed eligibility criteria to promote MSE participation.
- Potential for preferential evaluation measures, aimed at supporting local SMEs.
Evaluation Process
Bids will be evaluated based on predefined criteria, which include:
- Compliance with eligibility and technical requirements.
- Financial competitiveness of the proposal.
- Relevant experience and past performance in similar projects.
Delivery Locations
The successful bidder will primarily deliver services at the UPMRCL Administrative building, Gomti Nagar, Lucknow.
Contact Information
For queries related to this tender, bidders are encouraged to use the provided email address of the issuing authority.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in maintaining air-conditioning systems, particularly Daikin VRV units. Bidders must provide proof of compliance with local licensure and registration, including GST registration. They are also encouraged to demonstrate previous experience with similar contracts to ensure competence and reliability.
Bidders must submit essential certificates such as GST registration, local operating licenses, and any technical certifications proving their capability to maintain VRV air-conditioning systems. Documentation that verifies prior contracts or experience in a similar service area will also be necessary for evaluation.
The registration process involves submitting the required documents as specified in the tender documentation. All bidders must fill out the provided bid forms and prepare their technical and financial proposals in separate envelopes. Submission should ideally be made in person or through registered mail to the designated address outlined in the tender document.
Bidders will need to provide a performance security as part of their proposal, usually a certain percentage of the overall bid amount. This security ensures compliance with the contract terms and will be returned upon successful completion of the contract. The specifics will be detailed in the tender documents to aid in preparation.
Yes, there are benefits for Micro, Small, and Medium Enterprises (MSEs) included in this tender. These provisions may include relaxed eligibility criteria and advantages in evaluation processes to encourage participation by local and small enterprises. Startups can also leverage these provisions to enhance their chances of winning the contract.
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